[et_pb_section fb_built=”1″ admin_label=”Gradient Header” module_class=”gradient-overlay” _builder_version=”4.5.6″ use_background_color_gradient=”on” background_color_gradient_start=”rgba(0,0,0,0)” background_color_gradient_end=”#e35205″ background_color_gradient_start_position=”67%” background_color_gradient_overlays_image=”on” background_image=”https:\/\/www.dev.cig-pr.com\/reshape\/wp-content\/uploads\/2020\/08\/01_CaseStudy_US34_200802.jpg” parallax=”on” custom_padding=”0px||0px||false|false” top_divider_height_tablet=”0px” top_divider_height_phone=”” top_divider_height_last_edited=”on|tablet” bottom_divider_style=”slant” bottom_divider_color=”#ffffff” bottom_divider_height=”25%” bottom_divider_arrangement=”above_content” bottom_divider_height_tablet=”” bottom_divider_height_phone=”18%” bottom_divider_height_last_edited=”on|desktop” background_last_edited=”on|tablet” background_image_tablet=”https:\/\/www.dev.cig-pr.com\/reshape\/wp-content\/uploads\/2020\/08\/01_CaseStudy_US34_2008022.jpg” background_enable_image_tablet=”on” parallax_tablet=”on” parallax_method_tablet=”on” title_text_tablet=”01_CaseStudy_US34_2008022″][et_pb_row use_custom_gutter=”on” _builder_version=”4.3.3″ width=”100%” max_width=”2560px”][et_pb_column type=”4_4″ _builder_version=”4.0.11″][et_pb_slider _builder_version=”4.4.1″ header_level=”h1″ header_font_size=”52px” background_enable_color=”off” background_enable_image=”off” parallax=”on” min_height_tablet=”” min_height_phone=”400px” min_height_last_edited=”on|phone” custom_margin_tablet=”-95px||||false|false” custom_margin_phone=”” custom_margin_last_edited=”on|phone” header_font_tablet=”” header_font_phone=”” header_font_last_edited=”on|tablet” custom_css_main_element=”padding-bottom: 10%;||width: 50%;||margin-left: auto;||margin-right: auto;” custom_css_slide_image=”margin-left: -27%;” custom_css_main_element__hover_enabled=”on|desktop” custom_css_main_element_last_edited=”on|desktop” custom_css_main_element_tablet=”width: 90%;||margin: auto;||padding-bottom: 10%;” custom_css_main_element_phone=”width: 95%;||margin: auto;||padding-bottom: 10%;”][et_pb_slide heading=”US34 Flood Recovery Project” image=”https:\/\/www.dev.cig-pr.com\/reshape\/wp-content\/uploads\/2019\/12\/Divider_Header.svg” use_bg_overlay=”off” image_tablet=”” image_phone=”” image_last_edited=”on|tablet” _builder_version=”4.4.1″ header_level=”h1″ header_text_align=”left” header_font_size=”60px” background_color=”rgba(0,0,0,0)” background_enable_color=”on” background_enable_image=”off” parallax=”on” text_orientation=”left” max_width=”100%” custom_padding=”|0px||0px|false|false” header_font_size_tablet=”52px” header_font_size_phone=”44px” header_font_size_last_edited=”on|phone” sticky_transition=”on”][\/et_pb_slide][\/et_pb_slider][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”The Callenge” _builder_version=”4.4.0″ custom_margin=”0px||0px||false|false” custom_padding=”0px||0px||false|false”][et_pb_row use_custom_gutter=”on” gutter_width=”1″ custom_padding_last_edited=”on|tablet” _builder_version=”4.4.0″ custom_margin=”0px||0px||false|false” custom_margin_tablet=”” custom_margin_phone=”” custom_margin_last_edited=”on|tablet” custom_padding=”0px||0px||false|false” custom_padding_tablet=”” custom_padding_phone=””][et_pb_column type=”4_4″ _builder_version=”4.0.11″][et_pb_text _builder_version=”4.4.0″ header_text_color=”#3d3935″ header_font_size=”60px” header_2_font_size=”52px” custom_margin=”60px||40px||false|false” custom_margin_tablet=”50px||35px||false|false” custom_margin_phone=”50px||35px||false|false” custom_margin_last_edited=”on|desktop” custom_padding=”||||false|false” custom_padding_tablet=”||||false|false” custom_padding_phone=”” custom_padding_last_edited=”on|phone” header_font_size_tablet=”48px” header_font_size_phone=”40px” header_font_size_last_edited=”on|desktop” header_2_font_size_tablet=”48px” header_2_font_size_phone=”40px” header_2_font_size_last_edited=”on|desktop”]<\/p>\n
[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ custom_padding_last_edited=”on|phone” _builder_version=”4.4.0″ custom_margin=”0px||||false|false” custom_margin_tablet=”” custom_margin_phone=”” custom_margin_last_edited=”on|tablet” custom_padding=”0px||||false|false” custom_padding_tablet=”0px||||false|false” custom_padding_phone=”” custom_padding__hover_enabled=”on|desktop”][et_pb_column type=”1_2″ _builder_version=”4.0.11″][et_pb_text _builder_version=”4.4.1″ text_text_color=”#3d3935″ custom_css_main_element=”font-weight: 400;”]<\/p>\n
In September 2013, floodwaters wiped away large sections of US 34 in the Big Thompson Canyon between Estes Park and Loveland, devastating the canyon, destroying bridges, and isolating the residents of Estes Park from neighboring communities.<\/p>\n
Instead of just restoring the sections of US 34 affected by the flood, the Colorado Department of Transportation (CDOT) decided to implement a more thorough engineering solution to minimize roadway damage in the next flood. However, the difficult challenge of making repairs in a tight canyon environment resulted in the decision to close the canyon to through traffic for a significant amount of time.<\/p>\n
From a communication standpoint, the US 34 Flood Recovery Project was about more than rebuilding a highway. It was also about restoring a sense of normalcy for the thousands of people who drive the highway daily between Loveland and Estes Park, and a sense of security for those who reside in the Big Thompson Canyon. More than 1,000 year-round canyon residents rely on US 34 to access their homes, while another 6,000 commuters use the highway daily.<\/p>\n
[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.0.11″][et_pb_image src=”https:\/\/www.dev.cig-pr.com\/reshape\/wp-content\/uploads\/2020\/08\/01_CaseStudy_US34_2008023.jpg” title_text=”01_CaseStudy_US34_2008023″ _builder_version=”4.5.6″ width_tablet=”100%” width_phone=”” width_last_edited=”on|tablet”][\/et_pb_image][et_pb_image src=”https:\/\/www.dev.cig-pr.com\/reshape\/wp-content\/uploads\/2019\/11\/Divider_CallOut.svg” _builder_version=”4.0.11″][\/et_pb_image][et_pb_text _builder_version=”4.4.0″ text_line_height=”1.3em” header_line_height=”0.75em” header_4_font_size_tablet=”” header_4_font_size_phone=”30px” header_4_font_size_last_edited=”on|tablet”]<\/p>\n
[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Our Solution” _builder_version=”4.4.0″ background_color=”#eeeeee” custom_padding=”0px||||false|false” top_divider_style=”slant” top_divider_color=”#ffffff” top_divider_height=”160px” top_divider_flip=”horizontal” top_divider_height_tablet=”100px” top_divider_height_phone=”50px” top_divider_height_last_edited=”on|phone”][et_pb_row custom_padding_last_edited=”on|phone” _builder_version=”4.4.0″ custom_margin=”0px|auto|0px|auto|false|false” custom_margin_tablet=”0px|auto|0px|auto|false|false” custom_margin_phone=”0px||||false|false” custom_margin_last_edited=”on|desktop” custom_padding=”160px||0px||false|false” custom_padding_tablet=”100px||||false|false” custom_padding_phone=”50px||0px||false|false”][et_pb_column type=”4_4″ _builder_version=”4.0.11″][et_pb_text _builder_version=”4.4.0″ header_text_color=”#3d3935″ header_font_size=”60px” header_2_font_size=”52px” custom_margin=”60px||40px||false|false” custom_margin_tablet=”50px||35px||false|false” custom_margin_phone=”” custom_margin_last_edited=”on|desktop” custom_padding=”||||false|false” custom_padding_tablet=”||||false|false” custom_padding_phone=”” custom_padding_last_edited=”on|phone” header_font_size_tablet=”48px” header_font_size_phone=”40px” header_font_size_last_edited=”on|desktop” header_2_font_size_tablet=”48px” header_2_font_size_phone=”40px” header_2_font_size_last_edited=”on|desktop”]<\/p>\n
[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”3_5,2_5″ custom_padding_last_edited=”on|phone” _builder_version=”4.4.0″ custom_padding=”0px||||false|false” custom_padding_tablet=”0px||||false|false” custom_padding_phone=””][et_pb_column type=”3_5″ _builder_version=”4.0.11″][et_pb_text _builder_version=”4.4.0″ text_text_color=”#3d3935″ custom_margin=”||||false|false” custom_padding_tablet=”0px||0px||false|false” custom_padding_phone=”” custom_padding_last_edited=”on|phone” custom_css_main_element=”font-weight: 400;”]<\/p>\n
Working as a subconsultant to CDOT, CIG partnered with the communication staff from Kiewit Infrastructure to share information and messages related to the project\u2019s purpose and benefits. Because closing a highway for several months at a time affects nearly everyone at some point, our strategy involved first understanding the numerous affected audiences, then working with the construction team to identify permissible access levels for each stakeholder to clearly convey these to the different audiences.\u00a0<\/span><\/p>\n The overarching goal was to provide timely information to all stakeholders so they could plan their travels accordingly, allowing construction activities to proceed without public interference.<\/span><\/p>\n Our communication tactics included:<\/span><\/p>\n [\/et_pb_text][\/et_pb_column][et_pb_column type=”2_5″ _builder_version=”4.0.11″][et_pb_image src=”https:\/\/www.dev.cig-pr.com\/reshape\/wp-content\/uploads\/2020\/08\/01_CaseStudy_US34_2008024.jpg” title_text=”01_CaseStudy_US34_2008024″ force_fullwidth=”on” _builder_version=”4.5.6″ width_tablet=”” width_phone=”” width_last_edited=”on|tablet” module_alignment=”right” height_tablet=”” height_phone=”” height_last_edited=”on|tablet” max_height_tablet=”200px” max_height_phone=”” max_height_last_edited=”on|tablet” custom_css_main_element_last_edited=”on|tablet”][\/et_pb_image][et_pb_number_counter title=”Calls” number=”11,000″ percent_sign=”off” _builder_version=”4.5.8″ title_font=”Mont Heavy Lic||||||||” title_font_size=”30px” number_font=”Mont Heavy Lic|300|||||||” number_font_size=”60px” scroll_scaling_enable=”on”][\/et_pb_number_counter][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ fullwidth=”on” _builder_version=”4.3.3″ border_width_bottom=”50px” border_color_bottom=”#eeeeee” border_width_bottom_tablet=”25px” border_width_bottom_phone=”” border_width_bottom_last_edited=”on|desktop”][et_pb_fullwidth_slider arrows_custom_color=”#e35205″ dot_nav_custom_color=”#e35205″ _builder_version=”4.6.1″ min_height=”600px” min_height_tablet=”450px” min_height_phone=”338px” min_height_last_edited=”on|tablet” mix_blend_mode=”multiply”][et_pb_slide _builder_version=”4.5.6″ background_color=”#eeeeee” background_enable_color=”on” background_image=”https:\/\/www.dev.cig-pr.com\/reshape\/wp-content\/uploads\/2020\/08\/01_CaseStudy_US34_2008025.jpg” background_enable_image=”on” sticky_transition=”on”][\/et_pb_slide][et_pb_slide _builder_version=”4.5.6″ background_color=”#eeeeee” background_enable_color=”on” background_image=”https:\/\/www.dev.cig-pr.com\/reshape\/wp-content\/uploads\/2020\/08\/01_CaseStudy_US34_2008026.jpg” background_enable_image=”on” sticky_transition=”on”][\/et_pb_slide][\/et_pb_fullwidth_slider][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.4.0″ custom_padding=”0px||||false|false” top_divider_style=”slant” top_divider_color=”#eeeeee” top_divider_height=”160px” top_divider_height_tablet=”100px” top_divider_height_phone=”50px” top_divider_height_last_edited=”on|phone”][et_pb_row custom_padding_last_edited=”on|phone” _builder_version=”4.4.0″ custom_margin=”0px|auto||auto|false|false” custom_margin_tablet=”||0px||false|false” custom_margin_phone=”” custom_margin_last_edited=”on|desktop” custom_padding=”160px||0px||false|false” custom_padding_tablet=”100px||0px||false|false” custom_padding_phone=”50px||||false|false”][et_pb_column type=”4_4″ _builder_version=”4.4.0″ custom_padding=”0px||0px||false|false”][et_pb_text _builder_version=”4.4.0″ header_text_color=”#3d3935″ header_font_size=”60px” header_2_font_size=”52px” custom_margin=”60px||40px||false|false” custom_margin_tablet=”50px||||false|false” custom_margin_phone=”” custom_margin_last_edited=”on|desktop” custom_padding=”||||false|false” custom_padding_tablet=”||||false|false” custom_padding_phone=”” custom_padding_last_edited=”on|phone” header_font_size_tablet=”48px” header_font_size_phone=”40px” header_font_size_last_edited=”on|desktop” header_2_font_size_tablet=”48px” header_2_font_size_phone=”40px” header_2_font_size_last_edited=”on|desktop”]<\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.4.0″ custom_padding=”0px||||false|false”][et_pb_column type=”1_2″ _builder_version=”4.0.11″][et_pb_text _builder_version=”4.4.0″ text_text_color=”#3d3935″ custom_css_main_element=”font-weight: 400;”]<\/p>\n With Gov. Hickenlooper\u2019s pledge to build the highway back \u201cbetter than it was before\u201d and the federal government\u2019s backing with emergency repair dollars, the US 34 Flood Recovery Project began in the summer of 2016 and was substantially completed in May 2018.\u00a0<\/span><\/p>\n Through comprehensive stakeholder coordination and flexible design and construction methods, the project team successfully met each challenge and fulfilled the governor’s promise while maximizing project scope, shaving 18 months off the original schedule and working more than 587,000 man-hours without an accident.<\/span><\/p>\n [\/et_pb_text][et_pb_text module_class=”hyperlink-color” _builder_version=”4.6.5″ text_text_color=”#3d3935″]<\/p>\n Questions? Please reach out to connect@cig-pr.com<\/a><\/p>\n [\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.0.11″][et_pb_image src=”https:\/\/www.dev.cig-pr.com\/reshape\/wp-content\/uploads\/2020\/08\/01_CaseStudy_US34_2008027.jpg” title_text=”01_CaseStudy_US34_2008027″ _builder_version=”4.5.6″][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Story” _builder_version=”4.4.0″ background_color=”#ffffff” custom_padding=”0px||12px|||” background_color_tablet=”#ffffff” background_last_edited=”on|tablet” background_enable_color_tablet=”on”][et_pb_row custom_padding_last_edited=”on|tablet” disabled_on=”off|off|on” _builder_version=”4.4.0″ custom_margin=”|auto|50px|auto||” custom_padding=”||||false|false” custom_padding_tablet=”” custom_padding_phone=”||30px||false|false”][et_pb_column type=”4_4″ _builder_version=”4.2.1″][et_pb_text _builder_version=”4.6.5″ text_font=”Mont Heavy||||||||” text_text_color=”#3d3935″ text_font_size=”36px” text_line_height=”1.1em” header_text_align=”center” custom_margin=”||9px|||” custom_padding=”||||false|false” text_font_size_tablet=”30px” text_font_size_phone=”30px” text_font_size_last_edited=”on|phone” header_font_size_tablet=”” header_font_size_phone=”50px” header_font_size_last_edited=”on|phone”]<\/p>\n TransComm Award<\/span><\/p>\n [\/et_pb_text][et_pb_text _builder_version=”4.5.8″ text_font=”Work Sans||||||||” text_text_color=”#3d3935″ text_font_size=”24px” text_line_height=”1.25em” text_orientation=”center” custom_margin=”||||false|false” custom_css_main_element=”font-weight: 500;”]<\/p>\n \u00a0American Association of State Highway Transportation Officials [\/et_pb_text][et_pb_text _builder_version=”4.6.5″ text_font=”Mont Heavy||||||||” text_text_color=”#3d3935″ text_font_size=”36px” text_line_height=”1.1em” header_text_align=”center” custom_margin=”||9px|||” custom_padding=”||||false|false” text_font_size_tablet=”30px” text_font_size_phone=”30px” text_font_size_last_edited=”on|phone” header_font_size_tablet=”” header_font_size_phone=”50px” header_font_size_last_edited=”on|phone”]<\/p>\n John and Jane Q. Public Award<\/p>\n [\/et_pb_text][et_pb_text _builder_version=”4.5.8″ text_font=”Work Sans||||||||” text_text_color=”#3d3935″ text_font_size=”24px” text_line_height=”1.25em” text_orientation=”center” custom_margin=”||||false|false” custom_css_main_element=”font-weight: 500;”]<\/p>\n Transportation Research Board<\/span><\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”2_5,3_5″ use_custom_gutter=”on” custom_padding_last_edited=”off|desktop” disabled_on=”on|on|off” _builder_version=”4.5.8″ width=”100%” custom_margin_tablet=”” custom_margin_phone=”” custom_margin_last_edited=”on|desktop” custom_padding=”||0px|5%|false|false” custom_margin__hover_enabled=”on|desktop”][et_pb_column type=”2_5″ _builder_version=”4.5.8″ custom_padding=”||||false|false”][et_pb_text _builder_version=”4.5.8″ text_font=”Mont Heavy||||||||” text_text_color=”#3d3935″ text_font_size=”36px” text_line_height=”1.5em”]<\/p>\n TransComm Award<\/p>\n [\/et_pb_text][\/et_pb_column][et_pb_column type=”3_5″ _builder_version=”4.4.0″][et_pb_text _builder_version=”4.5.8″ text_font=”Work Sans||||||||” text_text_color=”#3d3935″ text_font_size=”24px” text_line_height=”1.25em” custom_margin=”||||false|false” custom_padding=”10px||||false|false”]<\/p>\n American Association of State Highway Transportation Officials<\/span><\/span><\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”2_5,3_5″ use_custom_gutter=”on” custom_padding_last_edited=”off|desktop” disabled_on=”on|on|off” _builder_version=”4.4.0″ width=”100%” custom_margin_tablet=”” custom_margin_phone=”” custom_margin_last_edited=”on|desktop” custom_padding=”10px|||5%|false|false” custom_margin__hover_enabled=”on|desktop”][et_pb_column type=”2_5″ _builder_version=”4.4.0″ custom_padding=”||||false|false”][et_pb_text _builder_version=”4.6.5″ text_font=”Mont Heavy||||||||” text_text_color=”#3d3935″ text_font_size=”36px” text_line_height=”1em”]<\/p>\n John and Jane Q. Public <\/span>Award<\/p>\n [\/et_pb_text][\/et_pb_column][et_pb_column type=”3_5″ _builder_version=”4.4.0″][et_pb_text _builder_version=”4.5.8″ text_font=”Work Sans||||||||” text_text_color=”#3d3935″ text_font_size=”24px” text_line_height=”1.25em” custom_margin=”||||false|false” custom_padding=”5px||||false|false”]<\/p>\n Transportation Research Board<\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.4.0″ background_color=”#e35205″ max_width_tablet=”” max_width_phone=”” max_width_last_edited=”on|desktop” module_alignment=”center” custom_padding=”||||false|false”][et_pb_row use_custom_gutter=”on” custom_padding_last_edited=”on|phone” _builder_version=”4.4.0″ width_tablet=”” width_phone=”100%” width_last_edited=”on|desktop” min_height_tablet=”” min_height_phone=”200px” min_height_last_edited=”on|phone” custom_margin=”-80px||||false|false” custom_margin_tablet=”-60px||||false|false” 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custom_padding=”0px||0px|||” custom_padding_tablet=”” custom_padding_phone=”” custom_padding_last_edited=”on|phone” link_option_url=”https:\/\/www.dev.cig-pr.com\/reshape\/impact\/” global_module=”1668″]<\/p>\n See All<\/a><\/span><\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Footer” _builder_version=”4.4.1″ background_color=”#3D3935″ module_alignment=”center” custom_margin=”-150px||0px||false|false” custom_padding=”||5px|||” top_divider_style=”slant” top_divider_color=”#e35205″ top_divider_height=”160px” top_divider_height_tablet=”100px” top_divider_height_phone=”” top_divider_height_last_edited=”on|phone” global_module=”1014″ saved_tabs=”all”][et_pb_row _builder_version=”4.6.5″ _module_preset=”default”][et_pb_column type=”4_4″ _builder_version=”4.6.5″ _module_preset=”default”][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”3_5,2_5″ custom_padding_last_edited=”on|phone” _builder_version=”4.3.4″ width=”100%” 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The Results<\/strong><\/h2>\n
<\/span><\/p>\n
\n Suite 1800<\/span>
\n Denver, CO 80264<\/span>
\n 303.670.2537<\/a><\/span>
\n connect@cig-pr.com<\/a><\/span>[\/et_pb_text][et_pb_text _builder_version=”4.6.5″ text_text_color=”#ffffff” text_font_size=”14px” text_line_height=”1.3em”]<\/p>\n